Privacy policy

Privacy Policy for Charm Infusion Tea and Crisp

Last Updated: April 01, 2025

Welcome to Charm Infusion Tea and Crisp. This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit or make a purchase from our site.

Contact Information

After reviewing this policy, if you have additional questions about our privacy practices, want more information, or would like to make a complaint, please contact us by:

  • Email: contact@charminfusion.com
  • Mail: Charm Infusion Tea and Crisp, 3604 South W. S. Young Drive, #222, Killeen, TX 76542, United States

Collecting Personal Information

When you visit our site, we collect specific information related to your device and interaction to provide you with optimized service and personalization. Here’s how and why we do this:

  • Device Information

    • Purpose: To accurately load the site for you, and to perform analytics to optimize site usage.
    • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
    • Personal Information Collected: Web browser version, IP address, time zone, cookie information, site navigation and interaction details.

  • Order Information

    • Purpose: To fulfill contracts, process payments, arrange shipping, provide invoices and/or order confirmations, communicate updates, screen for risks or fraud, and provide product or service information based on your preferences.
    • Source: Directly from you.
    • Personal Information Collected: Name, billing and shipping address, payment information, email address, and phone number.

  • Customer Support Information

    • Purpose: To provide customer support.
    • Source: Directly from you when you contact us.
    • Personal Information Collected: Any communication exchanged, including emails and call logs.

Using Personal Information

We use your Personal Information to provide our services which includes selling products, processing payments, shipping, and keeping you updated on new products, services, and offers.

Product Information

Our products, including natural teas, fruit chips, and Power Booster powder, are made with all-natural ingredients, naturally dehydrated, and contain no preservatives or additives. Please note:

  • FDA Disclaimer: Our products are not FDA approved due to their natural composition. This does not affect their quality or safety.

Sharing Personal Information

We share your Personal Information with service providers including payment processors and shipping companies to assist us in providing our services. We ensure that your Personal Information is handled with care and in accordance with this policy.

Minors

The site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Your Rights

Depending on your location, you may have the right to access the Personal Information we hold about you, to port it, and to request correction, update, or deletion of your information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you have a complaint about our privacy practices, you can contact us using the contact information provided. If you are not satisfied with our response, you may seek a resolution with the appropriate data protection authority.

For more information or to exercise your privacy rights, please contact us using the details provided in the "Contact Information" section.