Shipping policy

Shipping Policy for Charm Infusion Tea and Crisp

Introduction

Thank you for visiting and shopping at Charm Infusion Tea and Crisp. The following terms and conditions constitute our Shipping Policy. This policy applies to all orders submitted through our website for delivery within the United States and internationally.

Shipment Processing Times

All orders are processed within 2-3 business days. Orders are processed and shipped on business days only. Shipping and delivery are subject to the operating schedules of our courier services and may not occur on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Charm Infusion Tea and Crisp is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Charm Infusion Tea and Crisp is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship internationally. Shipping charges and available service will vary based on package weight and country of destination. Please note that delivery times can vary significantly based on location, customs, and other factors beyond our control.

Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order. Because of the perishable nature of our products, we only accept returns if the product is defective or damaged.

Perishable Goods

Since our products, including teas, fruit chips, and Power Booster powder, are dehydrated and naturally preserved, they have an extended shelf life and do not require refrigeration. However, they should be stored in a cool, dry place to maintain their quality and longevity.

Final Thoughts

We strive to deliver your products in the fastest and most efficient manner possible. Thank you for trusting Charm Infusion Tea and Crisp with your purchases. We appreciate your business and look forward to serving you again.

For more information, questions, or comments, please contact us via email at contact@charminfusion.com.